Hi Tashi - we wanted to share our comments with you about our trip. It was really great.
Firstly, THANK YOU so much for helping to obtain our Indian visas. Without them, we could not have continued our holiday. Your efforts on our behalf are very much appreciated.
Our tour with Bhutan Gateway surpassed our expectations. Our guide (Chimi) and driver (Tashi) were professional, courteous and friendly. Chimi's command of the English language and knowledge of the Bhutan culture were an integral part of our experience. And it didn't matter if he was waiting for us while we meditated in the temples or making phone calls which ended up extending his work day, he was patient, kind and very helpful.
Tashi was a very good driver. The road over the pass in Bhutan was quite scary for us but he ensured we felt safe at all times. He kept the vehicle clean throughout our journey and drove carefully so we would be as comfortable as possible.
We also appreciated the way we were able to change our itinerary to accommodate some shopping and snooker playing!
The hotels were all clean and the staff in them were courteous. Our only concern was with the hotel in Thimphu - it did not offer bottled drinking water in our room. It seemed a bit unfair that they made us pay for clean drinking water. There was a supply in the van of course, but we did not take any to the hotel as we expected it would be supplied by the hotel itself.
The food in each place was good with the best being in the hotel in Paro. This is partly because they offered a more varied menu. Although all the meals were very tasty, 6 days is a long time to go with the basically the same menu twice a day, once for lunch and then again for dinner.
We will very happily recommend Bhutan Travel to our friends. It would be our pleasure to be your references if you would like.
Two quick observations: It would be very helpful for your visitors to know they MUST have a visa if they are continuing to India - we regret having put you through the work we did to get the visas for us.
And lastly, perhaps you could also mention that the ATM's in Bhutan are not readily available in every town and that MasterCard works in them only if you have a PIN number.
We have traveled to over 20 countries and Bhutan is definitely one of the most beautiful, both in scenery and people. Everyone should be lucky enough to see it at least once in their lifetime.
Thank you again for making our tour just perfect.
Jacqui & Sam
from BC, Canada